School Axis Radar: 1,250+ Schools Active 480,000+ Students 32,000+ Bus Routes CBSE • ICSE • State Board
ISO 27001 Certified • 99.98% Cloud SLA +91 98402 34567
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SCHOOL AXIS CAMPUS OPERATING SYSTEM
SaaS Subscription Terms • Service Level Agreement

Terms of Service

Effective Date: November 2026 • Educational Software Agreement

1. License Grant & Permitted Usage

School Axis ERP Technologies Pvt. Ltd. grants the subscribing educational institution a non-exclusive, non-transferable, revocable license to access and utilize the School Axis web administration portals and the 4 mobile applications (Admin, Driver, Teacher, Parent) for authorized institutional operations, student management, fee collection, and fleet logistics.

2. Service Level Agreement (99.98% Cloud Uptime)

We commit to maintaining a minimum monthly uptime of 99.98% for core fee counter collection, database availability, and mobile authentication endpoints, excluding pre-announced off-peak maintenance windows. Critical peak operational hours (such as morning student transit and fee counter hours between 7:00 AM and 5:00 PM IST) are strictly protected against scheduled downtime.

3. Institutional Responsibility & Statutory Compliance

The subscribing school management represents that it holds all required regulatory approvals, board affiliations (e.g. CBSE, ICSE, or State Department of Education recognition), and transport fitness clearances. The school administration is solely responsible for verifying the accuracy of fee structures, student concession eligibility, and employee payroll computations.

4. Driver Mobile Application & Road Safety

The Driver Mobile Terminal is engineered to assist with stop navigation and passenger boarding verification. Vehicle operators are strictly instructed never to interact with mobile devices while the vehicle is in active motion. School Axis accepts no liability for vehicular infractions or operator negligence resulting from failure to adhere to statutory traffic laws and school fleet regulations.

5. Subscription Terms, Renewals & Upgrades

Subscription fees are calculated based on active enrolled student headcount and contracted campus branches. Annual subscriptions renew automatically on the anniversary date unless written notice of non-renewal is provided at least 30 days prior. Software updates, regulatory tax compliance patches, and bug fixes are delivered free of charge throughout the active subscription tenure.